FAQ


How are mortgage leads generated?
Do you use bulk e-mail or spam? What is instant lead delivery? What is batch lead delivery? What are exclusive leads? Can I limit the number of leads I get per day? What kind of payment methods do you accept? What is the minimum amount to get started? What is your lead return policy? What is a lead profile? What lead filters do you offer? Do you have customer service? How long have you been in business? What business references do you have? Is there anything else I should know? What is the Interactive Voice Response system?How do I get started?  


HOW ARE MORTGAGE LEADS GENERATED?

All leads are generated through our consumer websites and through our network of authorized affiliates.

All traffic to our website is generated via legitimate and legal marketing methods such as search engine ranking, pay-per-click marketing, opt-in email campaigns, pop-up/pop-under advertisements, links to other loan-related websites, and our affiliate network.

Each of our authorized affiliates is required to sign an agreement stating they will not use bulk e-mail to generate leads. In addition, affiliates cannot incentivize leads. This means they cannot promise borrowers money, a free gift, or anything else that might persuade a borrower to apply without actually wanting a loan.
We do not use telemarketing to generate leads. We can offer telemarketing leads if a customer requests them, but we have found that the lead quality is not the same as a legitimate lead generated online.

 WHAT IS INSTANT LEAD DELIVERY?
Instant lead delivery allows leads to be delivered quickly to your e-mail inbox. When a prospective borrower's request for a Free Loan Evaluation becomes eligible for distribution via the iQuoteShop.com, Inc. lead database, you will receive the borrower’s information as fast as current Internet technology will allow. This will usually be within 5 minutes or less, depending upon Internet traffic, your Internet service provider (ISP), and your e-mail software.

Remember that when you choose to receive instant lead delivery, you will receive your leads at all times of day, 5 days per week unless you modify or delete your leads profile, or de-activate your leads account altogether. If you do not wish to receive leads on certain days, please select the BATCH LEADS option. This option will allow you to select the specific days and times you want to receive leads.
< BACK TO TOP>WHAT IS BATCH LEAD DELIVERY?
If you wish to receive your leads only one time per day on certain days of the week and/or only at a specific time of day, please select BATCH LEAD DELIVERY.  With batch lead delivery leads are gathered over a period of no more than 24 hours to fill your order. This means that some leads within that particular batch may be hours or minutes old while others may be up to 24 hours old.  For example, if you wish to receive leads only Monday through Thursday, the batch you receive on Monday may contain leads from Monday as well as leads that came in on Saturday and Sunday.

WHAT ARE EXCLUSIVE LEADS?

Exclusive leads are sold only to one client – period. 
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CAN I LIMIT THE NUMBER OF LEADS I GET PER DAY?

Yes, you specify a daily maximum quantity, weekly maximum quantity and you may pause your lead flow at any time by emailing support@smartleadz.com without having to input all of your criteria again.
< BACK TO TOP>WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT?
We accept the following:
  • Visa
  • Mastercard
  • American Express
  • Discover Card
  • PayPal
  • Business Check: Requires 1-3 working days to verify funds.
    • Check by Fax
    • Regular mail
CK TO TOP>WHAT IS THE MINIMUM AMOUNT TO GET STARTED?
The minimum amount to start receiving leads is 25 leadz.
< BACK TO TOP>WHAT IS YOUR RETURN POLICY?
Once you create an account, you will request any credit for leads online in the Return Leads area.  Each lead has its own unique ID number. Simply type in the ID number, provide a reason for the lead return, and press the Submit button. A returned lead contains a bad phone number, clearly false information or is a duplicate lead. Our staff reviews returned leads before their dollar amount is credited back to your account.  Requests for returned leads must be submitted within 5 business days from date of lead purchase.
< BACK TO TOP>WHAT IS A LEAD PROFILE?
You create a lead profile to specify the volume, criteria (filters), delivery method and delivery options for the specific lead you want. You can create as many lead profiles as you want for your different marketing efforts.
WHAT LEAD FILTERS DO YOU OFFER?
We offer the following lead filters:
  • Loan-to-Value
  • Credit Rating (Borrower Self-Assessed)
  • Loan Amount
  • Interest Rate (For Rate/Term Refi's ONLY)
  • States
  • Delivery Frequency: Real-time or batched
  • Delivery Format: Text E-mail or Excel E-mail
  • Maximum daily lead quantity
  • Maximum weekly lead quantity
< BACK TO TOP>DO YOU OFFER CUSTOMER SERVICE?
Yes, we have live customer services representatives available for questions from 9:00 am to 5:00 pm, Monday through Friday, Pacific Standard Time. We also offer e-mail support at support@smartleadz.com and live online chat support.
 < BACK TO TOP>HOW LONG HAVE YOU BEEN IN BUSINESS?
We opened our doors as a mortgage leads provider 4 years ago in January, 2000.
 Our team of mortgage and auto lending experts, real estate professionals, financial planners, insurance agents, e-commerce and search engine optimizations experts have all worked together to bring you SmartLeadz. We have extensive experience in mortgage banking and internet lead sales and we are happy to share our training tips n’ tools with you.
 WHAT BUSINESS REFERENCES DO YOU HAVE?
We are members of the Better Business Bureau and Dun & Bradstreet. We also are in good standing with PayPal, Visa, Mastercard, American Express, and Discover Card. We also have been reviewed and in excellent standing with LeadPolice.
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IS THERE ANYTHING ELSE I SHOULD KNOW?
We know from our own experience that the mortgage industry is not easy. Competition is fierce. We know you have many choices for your mortgage leads, and to earn your trust we have to offer a superior lead and exceptional customer service. We want to provide you with a quality lead so you can do what you do best - sell loans to borrowers. Don't hesitate to contact us via e-mail, or telephone us at 866-314-7586
< BACK TO TOP> HOW DO I GET STARTED?
Simply set up your account online by clicking the button below. Create your lead profile, fund your account, and start receiving leads.

REGISTER HERE & START CLOSING LOANS !!!
  

Still Have Questions... Speak to one of our Lead Specialists866-314-7586

YOU will NEVER find a company more dedicated
to the long term success of your campaign!!

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